NEATREACH · SMALL BUSINESS SUPPORT

Service terms

Version 2026-10-11.1 · Monthly managed services for businesses established in the United States, purchasing for business use. These plans are not sold for personal use.

NeatReach is a trading name within Sunventum Digital, operated by Claudia Zuleima Blanco Luna, self-employed professional in Spain. Spanish tax ID: Z2161070H. Business address: Calle Alhóndiga 24, 41930 Bormujos, Sevilla, Spain. Contact: neatreach@sunventum.com.

Your monthly plan

Each plan is a separate monthly subscription. The selected scope and price appear before checkout. All prices are in USD. Any tax charged must appear in the checkout total before you pay. Your bank may charge currency-conversion fees.

• Google, handled. — $69.99/month: one location; up to 30 review replies, four posts, hours and service-information updates, a review link and QR code, and a monthly activity report. You provide current details, photos and permission to manage the profile. Sensitive complaints need your approval. No advertising, review removal, purchased reviews or guaranteed rankings.
• Content, repurposed. — $99.99/month: up to 30 minutes of source video; four captioned clips, four social captions, one newsletter draft and one consolidated revision round. File delivery. No filming, complex animation, publishing or email sending.
• Website, up to date. — $49.99/month: one existing website; two simple text/image requests, up to 30 minutes total editing, and one contact-form check. No redesign, features, hosting, security maintenance or emergency repairs. Compatibility is checked at onboarding.
• Newsletter, sorted. — $79.99/month: two newsletters for one brand and one permission-based list; writing from your updates, an agreed template, scheduling, one consolidated revision round per newsletter and a basic report. You pay your email platform. No purchased lists or unsolicited outreach.

Billing and renewal

The first monthly payment is due when you subscribe. Your subscription renews automatically every month and your payment method is charged the monthly fee shown at checkout until cancellation. Stripe displays the recurring price and payment authorisation. There is no free trial or minimum multi-month commitment.

Cancellation

Cancel at any time before renewal through the subscription portal. Cancellation takes effect at the end of the current paid billing period and prevents the next renewal. You retain the agreed service for that paid period. You can also email neatreach@sunventum.com from your billing address. We acknowledge the request and confirm its effective date. The online portal is the immediate self-service route.

Onboarding and delivery

After payment, send your business URL, priorities and available materials to neatreach@sunventum.com. We aim to respond within two business days (Monday–Friday, Spain time, excluding local public holidays). We agree the first delivery dates in writing and begin once the necessary information and permissions are available. If we cannot support your platform or provide the agreed service, we cancel and refund the unused initial subscription in full. We do not charge for additional work without your agreement.

Work is delivered remotely from Spain using digital tools and AI-assisted drafting, with human review. You remain responsible for the accuracy of business claims and for approving sensitive or promotional content. You must have rights to the supplied assets and lawful permission to email your audience. Use delegated access; never send passwords or payment-card details by email. If access to customer personal data is needed, we agree the applicable data-processing arrangements before access.

Service limits and refunds

Monthly allowances apply separately to each subscription and do not roll over. We do not promise leads, rankings, sales or a specified number of new reviews. Routine written support is included; ongoing meetings and emergency support are not. Report an error or incomplete delivery promptly so we can correct it. Where we cannot deliver a paid part of the agreed scope, we refund that undelivered part. Cancellation alone does not automatically refund work already delivered or the current paid period. Statutory rights and remedies remain unaffected.

Changes and questions

We notify you before any price or material scope change applies to a future billing period; you may cancel before it takes effect. These terms do not limit mandatory legal protections. Send questions or complaints to the operator at the contact details above.